Are you collecting tokens?

One of the Standards for Excellence states that “Board membership should reflect the diversity of the communities served by the… more

27 January 2012 by susandetwiler Governance Management Mission Nonprofit Standards Uncategorized

I’m sorry.

My husband and I talk about this a lot, as we watch the daily news. People are always trying to… more

19 January 2012 by susandetwiler Governance Management Mission Nonprofit Standards Uncategorized

C’mon People, It’s Not Donor Relations!

Quit calling it donor relations. It’s people relations. It doesn’t matter if she’s a prospective donor, a volunteer, a parent… more

19 December 2011 by susandetwiler Management Nonprofit Philanthropy Uncategorized

Where are you now?

Where are you now? Before 1973, no one ever asked where are you? when they reached you on the phone. Of… more

30 October 2011 by susandetwiler Governance Management Mission Nonprofit Philanthropy Standards

Is Relationship-Building a False God?

Relationship builders are not best at selling during challenging times. Does this have implications for nonprofits building donor relationships?

1 October 2011 by susandetwiler Management Nonprofit Philanthropy